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Dormant Account Reactivation Orchestrator
Secure, risk-based reactivation — WhatsApp · USSD · Branch
Reports

Reports

Regulator-ready reports exportable to PDF, Excel and CSV where the requester's role permits.

Signed in as CEO · export perms: PDFEXCELCSV
  • Dormant accounts register
    All accounts currently dormant with balance, age and branch.
  • Reactivation request register
    All requests with channel, risk band, outcome and TAT.
  • Approved reactivations
    Auto-approved and maker-checker-approved requests.
  • Rejected reactivations
    Rejections with reasons and evidence links.
  • Pending requests
    Open requests grouped by SLA age.
  • High-risk attempts
    Red-band attempts with rule breakdown.
  • SIM-swap alerts
    Verified SIM swaps and blocked reactivations.
  • Cooling-off accounts
    Currently restricted accounts with remaining hours.
  • Blocked / high-risk register
    Every self-service-blocked request.
  • Branch performance
    Volume and outcomes per branch.
  • Channel performance
    WhatsApp vs USSD volume, TAT and conversion.
  • Accounts approaching UFAA remittance
    Long-dormant accounts nearing statutory remittance.