Dormant Account Reactivation Orchestrator
Secure, risk-based reactivation — WhatsApp · USSD · Branch
FraudShield™ linkedAML checks liveSIM-swap API
Channel Simulator
USSD Reactivation Journey
Session-efficient USSD flow. Only orchestrator-approved outcomes; no full account numbers, IDs, balances or risk reasons are ever shown.
Handset
Safaricom03:49 AM
*123#
Umoja Teachers SACCOScenario
What USSD never shows
- • Full account or ID number
- • Balances prior to authentication
- • Internal fraud or compliance flags
- • Specific rejection reasons
- • Staff comments